Cancellation and Refund Policy

Consultations

• A booking remains pending until reviewed and confirmed.
• A confirmed consultation may be rescheduled once when notice is received at least 24 hours before the appointment.
• Cancellations received at least 24 hours before the appointment may receive a refund of amounts paid, less any non-refundable payment processing costs permitted by law.
• Late cancellations, missed appointments and no-shows are normally non-refundable, except where mandatory law requires otherwise.
• If we cancel a confirmed appointment, you may choose a new time or receive a full refund of the amount paid for that appointment.

Company projects

Cancellation and refund terms for marketing, design, software and consulting projects are defined in the accepted proposal. Fees for completed work, approved stages, purchased third-party items and committed external costs are not refundable.

Courses and digital products

Unless stated otherwise on the offer page, digital products are not refundable after access or download has been provided, except for a verified technical defect that we cannot resolve or where required by law. Course-specific cancellation terms will be shown before enrolment.

How to request a change or refund

Contact info@fare7.net with the booking or order reference and reason. Approved refunds are returned through the original payment method where practical; processing time depends on the payment provider.